2025 / Q1 - Q2

2025/02/20

ClearXP is now SOC 2 Type 1 Certified

We've achieved SOC 2 Type 1 compliance – this means we've implemented security controls to protect your data, covering areas like logical and physical access, incident and change management, data backup, and disaster recovery.

These controls adhere to the AICPA’s Trust Services Criteria for Security, Availability, and Confidentiality. Our SOC 2 Type 1 compliance proves our dedication to safeguarding your data and ensuring top-notch security and availability for our services. You can trust us to keep your data safe and sound. We're also well on our way to achieving Type 2 compliance.

Learn more at our Trust Center.

2025/02/13

Enhancements

Data Explorer

We've made a couple small enhancements to the Data Explorer screen:

• It's now possible to only include activities in a report that contain a specific tag.

• Tags hav now also been exposed in the activity search to make it easier to identify activities with a similar name.

Fixes

• We found the performance of admin content search had been impacted by recent database upgrades and implemented a fix to restore search performance.

• Fixed launching of assets due to some internal authentication changes.

2025/02/06

Enhancements

Report Builder

We've dedicated a lot of time to overhauling our Report Builder to simplify report creation and make it easier to build custom dashboards.

• A comprehensive new library of templates to cover a wide range of use cases from compliance, engagement and more.

• All report templates now include out-of-the-box visualisations to better portray your data. Visualisations will also update automatically as you filter or edit the reports.

• Our report builder now supports video analytics queries, including drop-off rates and amount of video watched over time.

Fixes

• Fixed activity launch for in-built templates not working after the Display Mode option had been changed.

• Fixed processing of notifications when the message field had been left empty.

2025/01/23

Enhancements

Content Search

We're excited to announce that our authoring tool has upgraded content search capabilities. You can now include a search that dives deep into all modules within a program, finding semantically similar matches and even showing a text preview of matching content.

Fixes

• Fixed dark theme not working correctly in legacy admin screens.

• We discovered and fixed an intermittent loading issue with SCORM modules that embed the Vimeo player which was resulting in a white screen.

• Fixed an issue where certain changes to the Visibility Filters setting could cause an invalid configuration that breaks the Learning Hub search.

2025/01/09

Enhancements

Admin Beta Release

Over the past 6 months, we've been hard at work redeveloping our admin portal to make it easier to use. We've just released a beta version so you can start to get some of the benefits of our new user interface right away. This includes:

• Improved content search with results prioritised by importance, making it easier to find the content that's meaningful to you.

• Improved attribute filtering, label navigation and assignment.

• Collaborative editing of attributes.

• Full light and dark mode support.

Assessment Analytics

• We've drastically improved the performance of the Assessment Analytics screen, especially on modules with large volumes of responses.

• We've also added an Export button for downloading the assessment results to an Excel or CSV file.