Editing User Profiles

User Attributes

Aside from a name and typically an email address, users can contain any other arbitrary attributes. An attribute is something that describes the user or can be used to help categorise groups of users together.

Hold onto that thought for a moment.

The benefit of attaching attributes is noticeable when assigning training and generating reports (which we’ll cover in-depth elsewhere). When assigning training, we may wish to deliver the “Introduction to Flight” module to all users of the Flamingo family but exclude the Penguin family due to their ill-fitting wings. Of the users assigned “Introduction to Flight”, we could segment our report by Species to determine if the American Flamingos are faster at learning how to fly than Andean Flamingos.

This collection of attributes is what we consider the user’s profile.

It’s important to exercise some restraint when defining what attributes make up each user’s profile. It’s tempting to capture everything from their age to the colour of their feathers, but not all of these are equally significant. A good litmus test is to ask yourself the following questions:

• Could I use this attribute (either by itself or in combination with another) to uniquely identify an audience for the purpose of assigning training? Or;

• Does this attribute represent something unique about the user’s demographic that I’d like to identify in reports?

To put it another way, there’s no obvious need to assign learning based on the user’s feather colour and it seems highly unlikely that we would see any difference in learning results between birds with differently-coloured feathers. On those merits, it wouldn’t be worthwhile capturing feather colour in the user’s profile.

Editing Profiles

We can find a user’s profile by searching for them on the Users screen and clicking their name. From the Profile screen, we’re able to review, add or update their details, as well as follow up on what learning they’ve completed.

As your user engages with your training, a summary of their activity and the training they’ve completed can be found in the User Activity section. Any achievements such as badges they’ve earned will also be listed under the Achievements heading.

Watch the below video for a demonstration on editing and deleting a user’s profile.

Inviting and updating profiles on a user-by-user basis can get time-consuming. Luckily there’s a better way. View Bulk Uploading Users to see how to make changes to all users at once.